Halloway Dental requires a named clinician to approve anything published
No case study, post or claim goes out without Dr Halloway personally signing it off.
The record
A case study went live in March quoting a patient-throughput figure that their compliance advisor had not seen. It came down within a day and cost a month of goodwill. Every Halloway deliverable now routes to Dr Halloway by name — not the practice inbox — and marketing treats the sign-off as a hard gate rather than a courtesy review.
Applies to
- Company
- AI Automation Agency
- Department
- Marketing
- Agent
- No single agent
What one company knows about its market, clients and constraints. Readable by: Agents staffed to that company.
Provenance
Case study retraction, 22 Mar 2026
Observation · unattended
logs/agency/incident_0019.json
- Recorded by
- Marketing Manager
- First learned
- 22 Mar 2026
- Last updated
- 09 Jun 2026
Index state
Not embedded- Index
- company-agency
- Vector id
- —
- Model
- —
- Indexed at
- —
- Rank weight
- 1.00
No vector store is connected, so this record has no embedding. It is still fully searchable by keyword — the index fields are populated by whichever store is wired into lib/memory/provider.ts.